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HR Tech - Product Owner - Success Factors

Dallas, TX
What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.


The Human Resources Technology (HR) Principal Analyst assists with the daily operations of HR Technology, such as system administration, data integrity/analysis, consultation, and automated system reporting; continuously provides feedback and develops team members. Proactively establishes functional partnerships and consults with internal/external stakeholders to align HR system deliverables with the business.

Primary Responsibilities

  • Serve as liaison between HR and IT to provide systems support and analysis
  • Assist team members with technical issues related to the HR Technology systems by investigating problems and developing detailed suggestions for the resolution of issues
  • Collaborate with functional and technical staff to coordinate application upgrades or fixes
  • Coordinate with third-party technical resources with regards to project development, implementation, and/or issues
  • Independently manages HR Technology projects; establishes project timelines and buy-in from all stakeholders
  • Actively manage expectations through a clearly defined communication and change management plan
  • Document and provide lessons learned analysis to improve the delivery of future projects
  • Initiate, review, or approve modifications to project plans
  • Participate in meetings with management and staff to perform analysis of change requests and/or recommendations and translate into proper business system requirements
  • Review processes and procedures to implement changes to improve department performance and service levels
  • Work with employees in the development of project plans that include analysis of cost, resource allocation, resource requirements, related risk, risk mitigation, and return on investment

Additional Primary Responsibilities

  • Identify, track, monitor, and communicate project-related issues, scope, changes, variances, and contingencies that occur during projects
  • Develop and assist with complex reporting and file management, including confidential and sensitive data (internal/external)
  • Assess current or future employee needs and priorities by communicating directly with customers
  • Leverage technology solutions to meet the needs of HR and users of HR technology
  • Maintain HR Technology documentation to ensure systems are integrated in an optimized manner
  • Maintain and integrate all HR technology architecture based on defined project requirements
  • Manage the review, testing, and implementation of HR Technology systems upgrades or patches
  • Perform other job-related duties as assigned

Minimum Qualifications

  • Bachelor's Degree and three years of experience or equivalent education and related experience
  • HR technology experience with SAP/SuccessFactors and other employee life cycle applications
  • Advanced knowledge of MS Office Suite
  • Ability to maintain discretion and work with sensitive/confidential subject matter required
  • Demonstrates integrity by being honest and consistently adhering to the moral and ethical standards set by Southern Glazer's values, policies, and procedures
  • Strong oral and written communication skills
  • Able to identify business opportunities for the organization and think in terms of profit, loss, and added value; knowledgeable of market trends and displays excellent strategic planning and resource allocation
  • Communicates proactively, seeking common ground and collaborative solutions; demonstrates the ability to negotiate conflicts and change others' perspectives
  • Strong ability to motivate, develop, and direct people as they work; demonstrates a willingness to lead, take charge, and effectively identify the best people for the job
  • Demonstrates self-responsibility, reliability, and dependability while fulfilling obligations through to completion according to committed timelines

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
  • Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 65lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.