Total Wine & More is seeking a Senior Manager, Marketplaces to join our Digital team in our Bethesda, MD office. In this role, you will guide a team responsible for managing operations, driving business growth, and setting the strategic vision for our local same-day delivery service. Reporting to the Vice President of Delivery and Marketplaces, you will collaborate closely with marketing, technology, store teams, and vendors to launch, operate, and expand strategic business initiatives.

As the business owner of our delivery channel, a crucial enterprise initiative, you will play a key role in its success. We seek a highly analytical and entrepreneurial candidate with a strong background in operational leadership, retail growth and profitability, and shaping the strategic direction of omni-channel retail. The ideal candidate will be passionate about leading cross-functional teams to achieve measurable business results. This role will report to the Vice President of Delivery and Marketplaces.

You will

• Creating a vision, roadmap and plan for expanding, growing and improving Total Wine's delivery program
• Leading a team of 1-2 analysts to implement that plan and drive Total Wine's delivery business
• Identifying opportunities for improvement through analysis of key performance indicators, knowledge of industry best practices and familiarity with the competitive landscape
• Implementing and operating our last mile fulfillment and delivery strategy
• Owning relationships with service vendors and managing them to maintain high levels of performance
• Planning, launching and reporting on national ecommerce fulfillment activities
• Monitoring operational performance to identify opportunities for improvement
  

You will come with

• Bachelor's Degree Required
• 7+ years of professional retail experience, with a track record of success in managing teams, projects, or functions within the digital marketplace space
• 5+ years of experience leading digital omni-channel initiatives
• 5+ years leading teams of 1-3 direct reports to successfully deliver large-scale projects, goals, and initiatives
• Exhibits advanced planning, analytical and organizational skills, and the ability to influence and collaborate across diverse team and stakeholders
• Strong attention to detail and the ability to work in a multi-tasking, fast-paced environment
• Proven ability to provide strategic oversight, make impactful decisions, and lead cross-functional teams. Skilled at driving high-impact projects that influence broader organizational objectives
• Self-directed and highly driven with a strong business sense and professional presence
• Promotes a culture of innovation, accountability, and continuous improvement
• Experience with ownership and management of business profits and losses, is preferred

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers !

The exempt compensation range for this position is $96,400 - $204,400. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.