About the Role

Total Wine & More is seeking a Senior Analyst, Advanced Analytics, to join our Digital Analytics team in Bethesda, MD office. This role focuses on analyzing customer behavior and turning those insights into strategies for personalizing the user experience across our website and app. We're looking for someone with a strong sense of curiosity and a passion for uncovering insights-someone who enjoys diving into data to explore when, where, and how customers interact with our digital channels. This role reports to Director, Advanced Analytics.

You will

• Collaborate closely with cross-functional business stakeholders to understand and support their analytics needs
• Analyze customer behavior and digital engagement to uncover actionable insights
• Contribute to the ongoing advancement of our analytics capabilities, tools, and best practices
• Support the development and execution of a personalization roadmap across key digital touchpoints, including web and mobile

You will come with

• 3+ years of hands-on experience in analytics, preferably within a business or digital environment
• Bachelor's degree in mathematics, Statistics, Data Science, Analytics, or a related field (advanced degree a plus)
• Proficient in SQL and solid understanding of relational database concepts
• experience with predictive analytics or data science techniques using R or Python
• Strong collaboration skills and the ability to advocate for data-driven decision-making across teams and departments
• Excellent communication skills-able to explain complex analytical concepts clearly to both technical and non-technical audiences

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers !

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. The exempt compensation range for this position is $64,300 - $141,200. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.