What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Principal Engineer is responsible for the planning, design, configuration, implementation, testing and transition to steady state support of Infrastructure such as: network, telecommunication, server, storage, or software across the enterprise. They will partner with peer engineering teams on best practices, process, standards, and configuration management. The role is responsible for delivering solutions that are stable, secure, scalable, and cost effective, as well providing escalation support to the administrators.

Primary Responsibilities

• Evaluates vendor supplied hardware, components, and software packages for fit and performance and makes recommendations to IT management
• Diagnoses, Isolates, and modifies and/or debugs vendor-supplied utilities and packages performing problem resolution to hardware and software problems as required
• Maintains technical documentation for telecommunications, network, server, storage, and system software applications
• Operates as an escalation point to the administration function prior to engaging vendor for support and resolutions
• Lead regular interactions with technical, applications and operational staff to ensure the database integrity and security
• Coordinate maintenance activities across the team
• Participates in on call rotation
• Research, evaluate and recommend network-related software and hardware products and services
• Perform capacity and resource planning for network systems

Additional Primary Responsibilities

• Assess network risks and perform contingency planning
• Provide input to supplier management team to help establish the telecommunications and network-related vendor service agreements
• Design and implement an optimal configuration to maximize system performance and availability
• Install, configure, and maintain telecommunications and network systems (hardware and software)
• Troubleshoot and resolve technical communications and network issues (tier two support)
• Provide input to supplier management team to help manage telecommunications and network-related vendor service level agreements
• Stay up to date on telecommunications, networks, and network-related technologies
• Serve as a technical resource for infrastructure initiatives that require telecommunications or network expertise
• Coach and mentor others, especially more junior Engineers

Minimum Qualifications

• Bachelor's or Technical Degree in related filed or a combination of work experience and education
• Nine (9)+ years of mastery level experience in a relevant Infrastructure or technical function
• Mastery level experience in telecommunications and networking environments, security, storage, server and other SGWS relevant technologies
• Mastery level experience with design, implementation, configuration, tuning and optimization of SGWS relevant technologies
• Ability to research, evaluate and recommend software and hardware products
• Excellent oral and verbal communication skills
• Proven ability to analyze and solve problems
• Ability to lead small teams to complete assigned deliverables
• ITIL Foundation certified

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.